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Help Center

Frequently Asked Questions

Frequently Asked Questions

Applications FAQ

How much does it cost to apply? Who will need to pay an application fee?

What proof of income is accepted?

Can I apply with a guarantor/cosigner?

What are the minimum credit score requirements?

How do I apply?

How do I find out my application status?

Has anyone else applied to the property I am interested in? Is the property still available?

Can I come to the office to fill out my application?

What are your application qualification requirements?

Is this property still available?

What proof of income should I provide if I am starting a new job?

When will I found out if my application is approved?

Is the application fee refundable?

Is my application transferable?

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Leasing FAQ

How much does it cost to apply for a property? What are all of the fees?

What is the latest date I can move in?

How do I open a lock box for a self-access showing?

I am a real estate agent who referred a tenant. How do I receive my commission?

How do I schedule a showing?

What is your pet policy?

At the end of my lease, can I rent month-to-month?

Can the move-in date or lease start date be changed?

I live out of state. How can I view the property?

Do you accept section 8 vouchers, HUD-VASH vouchers, or any other housing vouchers?

Can I put down a deposit to hold a property?

What items will be repaired before move in? Will the property be painted and professionally cleaned?

Why can't I schedule a showing?

Is the rental price advertised for college rentals per bedroom or per unit?

Can I talk with the owner to negotiate the terms of the lease?

Do you have any breed restrictions for pets?

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