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Help Center

Frequently Asked Questions

Frequently Asked Questions

Applications FAQ

What are the minimum credit score requirements?

How do I apply?

How much does it cost to apply? Who will need to pay an application fee?

Can I apply with a guarantor/cosigner?

What proof of income is accepted?

How do I find out my application status?

Has anyone else applied to the property I am interested in? Is the property still available?

Can I come to the office to fill out my application?

Does my guarantor/cosigner need to pay the application fee?

What are your application qualification requirements?

Is this property still available?

What proof of income should I provide if I am starting a new job?

When will I found out if my application is approved?

Is the application fee refundable?

Is my application transferable?

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Leasing FAQ

How much does it cost to apply for a property? What are all of the fees?

How do I open a lock box for a self-access showing?

I am a real estate agent who referred a tenant. How do I receive my commission?

How do I schedule a showing?

What is your pet policy?

At the end of my lease, can I rent month-to-month?

Can the move-in date or lease start date be changed?

I live out of state. How can I view the property?

Do you accept section 8 vouchers, HUD-VASH vouchers, or any other housing vouchers?

Can I put down a deposit to hold a property?

What items will be repaired before move in? Will the property be painted and professionally cleaned?

Why can't I schedule a showing?

Is the rental price advertised for college rentals per bedroom or per unit?

Can I talk with the owner to negotiate the terms of the lease?

Do you have any breed restrictions for pets?

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