Current Residents

Resources to Make Your Stay Comfortable

Our current residents have access to a complete set of tools and procedures to make staying in their rental homes more comfortable and rewarding. In addition, residents can log in to their Resident Portal to submit maintenance requests and pay rent conveniently online.

Did you know that you can now pay your rent and submit maintenance requests online through your Resident Portal? It’s fast, easy, and secure, so why wait?

img-current-residents-01
img-prospective-residents-01

Prospective Residents

Find Your Perfect Home

If you are in the market for your perfect rental home, you have come to the right place. As a prospective resident, we can help you through the process of finding and applying for the home of your dreams.

The-Ultimate-Tenant-Handbook

The Ultimate Tenant Handbook

Our comprehensive handbook provides tenants with all the information they need to make the most of their rental experience, including guidance on lease agreements, move-in procedures, maintenance requests, and more.

Available Properties

New
Townhouse

2494 Etiwan Ave Apt G3
Charleston, SC 29414-5575

1 Beds, 1 Baths, 662 SqFt.
$1,350 USD / Month
Active
Single Family House

1341 N Sherwood Dr
Charleston, SC 29407-6678

3 Beds, 2 Baths, 1188 SqFt.
$2,250 USD / Month
Active
Townhouse

1121 Santa Elena Way
Johns Island, SC 29455-3154

3 Beds, 2.5 Baths, 1486 SqFt.
$2,550 USD / Month

Frequently Asked Questions

How do I change the contact information that I have given to you?

Your contact information can be updated online in your Resident Portal by clicking 'Edit' in the My Contact Information section.

How do I pay my rent?

Residents can make payments in a few different ways.

  • Payment can be completed online! Simply log into your Resident Portal, select Make Payment, and enter the necessary information.
  • Payment may also be mailed to: The Charleston Property Company, 1064 Gardner Road, Suite 214, Charleston, SC 29407.
  • Payment can be brought into the office at the address on our home page during business hours. We are open Monday-Friday 9am-5pm.*

*Please note: Our hours and in-person availability may have changed due to the ongoing COVID-19 pandemic.

How do I submit a maintenance request?

We recommend that residents complete their service requests online via their Resident Portal. The alternative would be to call in your service request to The Charleston Property Company. Requests can be made over the phone. An emergency number is supplied on the office voicemail during non-business hours.

How do I know if my maintenance issue is an emergency?

All maintenance issues are different, we ask that you use your best judgment in assessing whether the situation is an emergency or not. Below is a list of some of the general issues that may constitute an emergency.

  • Personal Injury: Contact 911 immediately.

  • Fire: Contact 911 immediately. Then notify The Charleston Property Company.

  • Flood: If there is flooding in your home, please call our office immediately.

  • Heat: If the heat in your home is not working, please call our office.

  • Water: If the water in your home is not working at all, please call your local water provider, and then contact our office immediately. If the hot water in your home is not working, please contact our office only if it cannot wait until the next business day.

  • Plugged Toilet: This is only considered an emergency if the plugged toilet is the only toilet in your home. Please try to use a plunger before contacting our office.